Terms And Conditions

Detailed description of goods and/or services
SIOPSA is a society aims to create a fair and humane work environment across the board in South Africa

Delivery policy
Subject to availability and receipt of payment, requests will be processed within 5 working days

Return and Refunds policy
The provision of services by SIOPSA is subject to availability. In cases of unavailability, SIOPSA will refund the client in full within 30 days. Cancellation of orders by the client will attract a 10% administration fee.

Customer privacy policy
SIOPSA shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:
http://www.polity.org.za/attachment.php?aa_id=3569

Payment options accepted
Payment may be made via Visa, MasterCard, Diners or American Express credit cards or by bank transfer into the SIOPSA's bank account, the details of which will be provided on request

Credit card acquiring and security
Credit card transactions will be acquired for SIOPSA via PayGate (Pty) Ltd who are the approved payment gateway for Standard Bank of South Africa. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no credit card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

Customer details separate from card details
Customer details will be stored by SIOPSA separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za

Merchant Outlet country and transaction currency
The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction Currency is South African Rand (ZAR).

Responsibility
SIOPSA takes responsibility for all aspects relating to the transaction including sale of services sold on this website, customer service and support, dispute resolution and delivery of goods

Country of domicile
This website is governed by the laws of South Africa and SIOPSA chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, South Africa

Variation
SIOPSA may, in its sole discretion, change this agreement or any part thereof at any time without notice.

Company information
This website is run by SIOPSA based in South Africa trading as SIOPSA and with registration number 042-531-NPO and Stephen Renecle (President), Anton Schlecter (President-Elect), Fred Guest (Past President)

SIOPSA contact details
Support : info@siopsa.org.za
Support: 0860 SIOPSA (746772)